Local Delivery
When will my order be delivered?
Delivery for all accepted orders is done using standard third-party courier services. Depending upon your location, it may normally take 3-4 working days for delivering the order to your doorstep. For far-off locations like North, and North East the delivery may take a slightly longer time, depending on the delivery turnaround times of the concerned courier partner carrying your order.
Internally, we strive to dispatch your order from our warehouse less than 1 business day after you place the order. But it could take a bit longer during promotions.
Since last-mile deliveries are handled by third-party courier partners, we closely work with them to ensure that your orders get delivered within the expected time. However, there can be cases of inordinate delays in some orders which might be beyond our control. In such cases, we internally strive to return your received payments (for prepaid orders), if any.
We don’t operate on Poya days and other gazetted or statutory holidays.
You will receive delivery information via Facebook message or via WhatsApp/e-mail.
What are the Delivery Charges?
Free delivery for buying 3 or more items
Pay Online, Deposit Cash or Cash on delivery and make us deliver :
Delivery charges for less than 3 Items : 450 LKR
Also,
For secondary refunds, you will have to bare the up and down courier charges
Add anything more
(If required only, add the below part for international delivery)
International Delivery
When will my order be delivered?
The estimated standard delivery period is 14 – 18 working days, depending on the delivery address.
All international delivery options are fully tracked, and our delivery team will email you a link to your tracking information once your parcel has been shipped from the warehouse.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, and customs clearance procedures.
If the international shipping chargers relevant to your country is not mentioned in the above list, please send an email to [email protected] or contact us via +94 76 0835373 / +94 77 3234433
Sketch Co. is not liable to pay any import charges or any other costs incurred by the customs department or the government of the respective countries.
Are there any hidden costs on items sold by Sketch Co.?
There are no hidden charges when you buy on www.sketch-co.com
How do I contact you for delivery related queries after placing the order?
You can call/WhatsApp us at +94 76 0835373 / +94 77 3234433 or Facebook message
